Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Who we are
Escy perfumery is a premium lifestyle brand that specializes in crafting exquisite fragrances for both personal and environmental use. Our collection includes luxurious perfumes, invigorating body mists, refreshing deodorants, and air fresheners designed to create a lasting sensory experience. read more
Feedback
When visitors/users leave feedback on the site we collect the data shown in the feedback/comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your feedback/comment.
Cookies
If you leave a feedback/comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another feedback/comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Drop shipper Perfume Brand Terms and Conditions
At [Escy perfumery ], we strive to deliver your fragrance orders promptly and in perfect condition. Below are the guidelines for our shipment policy:
1. Processing Time
Orders are processed minutes after purchase confirmation. Processing times may be extended during holidays, promotions, or high-demand periods.
2. Shipping Methods
We offer multiple shipping options including standard, express, and overnight shipping via trusted courier services (GIG, GUO, PeaceMass , trusted Park etc).
The available shipping methods will be displayed at checkout based on your location.
3. Shipping Fees
Shipping costs are calculated at checkout and are based on the delivery method selected, the size of the order, and the destination.
Free standard shipping is offered on orders over [ ₦150,000 ].
5. Estimated Delivery Times
Standard Shipping: [1-5] business days (domestic)
Express Shipping: [1-3] business days (depending on the location ) with extra charges
Delivery times are estimates and may vary due to factors beyond our control, such as logistics service delays.
6. Tracking Orders
Once your order is shipped, you will receive an email confirmation with tracking details. You can use this tracking number to monitor the status of your shipment.
Please allow [24-48] hours for tracking information to update after shipment.
7. Undelivered or Lost Packages
If a package is lost or undelivered, please contact our customer service team at [09065932383]. We will work with the logistics service to locate the package or issue a replacement
Please note that we are not responsible for lost or stolen packages once they have been marked as delivered by the logistics service .
8. Damage or Defective Products
If your order arrives damaged or defective, please contact us within [48 hours] of delivery. Provide a detailed description of the damage, along with photos, to help us resolve the issue promptly.
We will offer a replacement or refund for any damaged items upon review of the evidence. Cause by Escy perfumery
9. Changes
If you need to change your order, please contact us as soon as possible at [customer service contact information]. We can accommodate changes only if your order has not yet been shipped.
10. Returns
Due to the nature of our products, we do not accept returns or exchanges on perfumes once they have been shipped
12. Contact Us
If you have any questions about shipping or your order status, please reach out to us
